Effective Date: 08/01/2025
Lumen Aesthetics and Wellness, LLC Privacy Policy
Lumen Aesthetics and Wellness, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and related online services.
This Privacy Policy describes how Lumen Aesthetics and Wellness, LLC collects, uses, discloses, and safeguards information obtained through https://lumenaestheticsandwellness.com and related services.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Appointment requests
- Information submitted through contact forms
- Information submitted through online scheduling systems
- Information submitted through telehealth or patient intake forms
- Any other information you choose to provide
Information Automatically Collected
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Date and time of website access
- Pages viewed
- Referring website information
This information helps us improve website functionality, security, and user experience.
How We Use Your Information
We may use information collected through our website to:
- Respond to inquiries
- Schedule and manage appointments
- Provide requested services
- Communicate with patients and prospective patients
- Improve our website and services
- Monitor website performance and security
- Comply with applicable legal and regulatory obligations
Lumen Aesthetics and Wellness, LLC does not sell, rent, or trade personal information to third parties for marketing purposes.
HIPAA Notice
Information submitted through this website is not intended to create a provider-patient relationship and may not be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) unless and until it is received and maintained within our secure healthcare systems.
Please do not submit sensitive medical information through website contact forms or unsecured email communications.
If you become a patient of Lumen Aesthetics and Wellness, LLC, your protected health information will be governed by our separate Notice of Privacy Practices provided during registration and available upon request.
Website Forms and Appointment Requests
Submitting an appointment request, online form, or inquiry through this website does not establish a provider-patient relationship and does not guarantee appointment availability.
Appointments are confirmed only after communication with our office and acceptance by a provider of Lumen Aesthetics and Wellness, LLC.
Text Messaging and Electronic Communications
By providing your phone number, you consent to receive communications from Lumen Aesthetics and Wellness, LLC, including appointment reminders, scheduling notifications, follow-up communications, and other service-related messages.
Message and data rates may apply.
Message frequency may vary based on your interactions with Lumen Aesthetics and Wellness, LLC.
Reply STOP to opt out of text messages or HELP for assistance.
Text messaging and standard email communications are not guaranteed to be secure and should not be used to communicate urgent medical concerns or highly sensitive medical information.
You may opt out of non-essential communications at any time by contacting our office.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Telehealth Services
Lumen Aesthetics and Wellness, LLC may offer telehealth or virtual appointments when clinically appropriate.
Telehealth services are subject to applicable state and federal laws and may not be suitable for all medical conditions or concerns.
Clinical decisions, treatment recommendations, and prescribing decisions remain at the sole discretion of the treating provider.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
- Improve website security
Most web browsers allow users to manage cookie settings through browser preferences.
Disabling cookies may affect certain website functionality.
Analytics and Advertising Technologies
We may use website analytics services, including Google Analytics and similar technologies, to better understand visitor behavior and improve website performance.
These services may collect information regarding website usage, pages visited, duration of visits, referral sources, and interactions with website content.
Information collected through analytics services is generally aggregated and does not directly identify individual users.
We may also utilize advertising platforms, including social media and search engine advertising services, that use cookies, pixels, or similar technologies to measure advertising effectiveness and improve marketing communications.
Third-Party Services
Lumen Aesthetics and Wellness, LLC may utilize third-party providers for services including:
- Online scheduling
- Electronic forms
- Telehealth services
- Payment processing
- Email communications
- Website hosting
- Analytics services
- Text messaging services
These providers may receive only the information necessary to perform services on behalf of Lumen Aesthetics and Wellness, LLC and are expected to maintain appropriate privacy and security safeguards.
Lumen Aesthetics and Wellness, LLC does not sell, rent, trade, or otherwise disclose personal information to third parties for their independent marketing purposes.
Embedded Content and External Links
Our website may contain embedded content or links to third-party websites, including videos, maps, social media platforms, scheduling portals, and other external resources.
Embedded content from third-party websites behaves in the same manner as if you visited those websites directly.
These websites may collect information about you, use cookies, employ tracking technologies, and monitor your interactions with their content.
Lumen Aesthetics and Wellness, LLC is not responsible for the privacy practices or content of external websites.
Testimonials, Reviews, and Before-and-After Images
Patient testimonials, reviews, before-and-after photographs, and success stories displayed on this website reflect individual experiences.
Results vary among individuals, and no representation is made that any person will achieve the same or similar outcomes.
Any testimonials, photographs, or images used are displayed only with appropriate authorization when required by applicable law.
Medical Information Disclaimer
Information contained on this website is provided for educational and informational purposes only.
Website content is not intended to diagnose, treat, cure, or prevent any disease or medical condition and should not be considered medical advice.
Always seek the advice of your physician, nurse practitioner, or other qualified healthcare professional regarding medical concerns.
Never disregard professional medical advice or delay seeking treatment because of information obtained from this website.
Data Security
Lumen Aesthetics and Wellness, LLC maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Information collected through the website is retained only as long as reasonably necessary for operational, legal, regulatory, security, and business purposes.
Patient records are maintained in accordance with applicable federal and Pennsylvania record-retention requirements.
Your Privacy Rights
You may request to:
- Access personal information we maintain about you
- Correct inaccurate information
- Request deletion of information where permitted by law
- Opt out of certain communications
Certain information may be retained when required by law, regulation, professional standards, contractual obligations, or legitimate business purposes.
Requests regarding your personal information may be submitted using the contact information listed below.
Children’s Privacy
This website is not directed to children under the age of 13.
We do not knowingly collect personal information from children through this website without appropriate parental consent.
Pennsylvania Residents
Nothing in this Privacy Policy is intended to limit any rights provided under applicable Pennsylvania or federal law.
Changes to This Privacy Policy
Lumen Aesthetics and Wellness, LLC reserves the right to modify this Privacy Policy at any time.
Changes become effective immediately upon posting to this page. The Effective Date above will reflect the most recent revision.
Contact Us
Lumen Aesthetics and Wellness, LLC
690 Harleysville Pike, Unit 1 / POB13
Lederach, PA 19450
Phone: (484) 246-5006
Email: officeadmin(at)lumenaw(dot)com
Website: https://lumenaestheticsandwellness.com
If you have questions regarding this Privacy Policy or the privacy practices of Lumen Aesthetics and Wellness, LLC, please contact our office.
