Effective Date: 08/01/2025
Last Updated: October 14, 2026
Terms and Conditions of Use
Welcome to the website of Lumen Aesthetics and Wellness, LLC. By accessing or using https://lumenaestheticsandwellness.com (“Website”), you agree to be bound by these Terms and Conditions, to the extent permitted by applicable law. If you do not agree to these Terms and Conditions, please do not use this Website.
Acceptance of Terms
By accessing or using this Website, you acknowledge that you have read and understood these Terms and Conditions and the Privacy Policy of Lumen Aesthetics and Wellness, LLC.
These Terms and Conditions govern use of the Website and do not replace separate agreements, informed consent documents, financial policies, or other disclosures applicable to medical services provided by Lumen Aesthetics and Wellness, LLC.
Informational Purposes and Medical Disclaimer
Content on this Website is provided for general informational and educational purposes only and does not constitute individualized medical advice, diagnosis, or treatment.
Information regarding medical weight management, menopause care, hormone therapy, aesthetic procedures, prescription medications, supplements, and wellness services is not intended to replace professional medical evaluation or individualized treatment recommendations.
Treatment eligibility, recommendations, potential benefits, risks, contraindications, and monitoring requirements depend on each patient’s medical history, clinical findings, and individual circumstances.
Results may vary, and no particular treatment outcome is guaranteed.
Always consult a qualified healthcare professional regarding medical concerns or treatment options. Do not disregard professional medical advice or delay seeking medical care because of information presented on this Website.
No Provider-Patient Relationship
Accessing or using this Website, including submitting contact forms, appointment requests, emails, text messages, or other general inquiries, does not, by itself, establish a provider-patient relationship with Lumen Aesthetics and Wellness, LLC.
A provider-patient relationship is established through appropriate clinical processes, which may include registration, evaluation, acceptance of care by a provider, and compliance with applicable legal and professional requirements.
Nothing in these Terms and Conditions is intended to terminate, restrict, or modify an existing provider-patient relationship or the professional duties owed to established patients.
Appointment Requests and Scheduling
Appointment requests submitted through the Website are requests only and do not guarantee appointment availability.
Appointments are not confirmed until accepted and verified by Lumen Aesthetics and Wellness, LLC or its authorized scheduling system.
Lumen Aesthetics and Wellness, LLC reserves the right to decline appointment requests when clinically inappropriate, outside the scope of available services, or otherwise unavailable, consistent with applicable law and professional obligations.
Appointment fees, cancellation policies, missed appointment charges, payment requirements, and refund eligibility may be governed by separate financial policies or patient agreements disclosed during scheduling or registration.
Information regarding services, pricing, and availability may change. Applicable fees and policies will be communicated as required before services are provided.
Telehealth Services
Lumen Aesthetics and Wellness, LLC may provide telehealth services when clinically appropriate and permitted by applicable federal and state laws.
Eligibility for telehealth services may depend on the patient’s physical location at the time of the appointment, the treating provider’s professional licensure and authority, the nature of the medical concern, and applicable prescribing requirements.
Telehealth services may not be appropriate for all patients or medical conditions. An in-person examination, diagnostic testing, additional evaluation, or referral may be necessary.
Clinical decisions, including treatment recommendations and prescribing decisions, remain within the professional judgment of the treating healthcare provider.
Prescriptions are not guaranteed and are issued only when clinically appropriate and legally permitted.
Patients receiving telehealth services may be required to complete separate informed consent, registration, and clinical documentation before receiving treatment.
Prescription Medications and Compounded Therapies
Information on this Website concerning prescription medications, hormone therapies, weight management medications, and other medical treatments is provided for educational purposes only.
Descriptions of medications or treatments do not constitute a guarantee of eligibility, availability, effectiveness, insurance coverage, or prescribing.
All medication decisions are based on individualized clinical evaluation, applicable prescribing requirements, and the professional judgment of the treating healthcare provider.
Certain treatments may involve off-label prescribing or compounded medications when clinically appropriate and legally permitted.
Off-label prescribing refers to the use of an FDA-approved medication for an indication, dosage, population, or route of administration not specifically included in its FDA-approved labeling.
Compounded medications are not FDA-approved and have not undergone FDA premarket review for safety, effectiveness, or quality. Compounded medications may carry additional risks and are not appropriate for every patient.
When compounded medications are considered, their use must comply with applicable federal and state laws and relevant clinical requirements. The availability of a compounded preparation does not establish that it may lawfully be prescribed or dispensed for a particular patient.
Patients will receive information about relevant treatment risks, potential benefits, alternatives, and monitoring requirements as part of the clinical evaluation and informed consent process.
Medication availability, pharmacy fulfillment, and insurance coverage may vary and are not guaranteed.
Text Messaging Terms
Lumen Aesthetics and Wellness, LLC may offer text messaging for appointment-related, administrative, and other authorized communications.
When you separately opt in to receive text messages, or when another legally recognized basis for such communications applies, you may receive messages concerning:
- Appointment reminders
- Scheduling notifications
- Follow-up communications
- Patient service updates
- Administrative communications
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out of text messages from the applicable messaging program. You may also communicate a request to stop receiving messages through other reasonable methods recognized by applicable law.
Reply HELP for assistance where supported by the messaging service, or contact the practice using the information provided below.
Consent to receive promotional or marketing text messages is not a condition of receiving medical care or purchasing services.
Marketing or promotional text messages, if offered, will be subject to separate consent requirements where applicable.
Mobile information and text messaging opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be processed by authorized service providers supporting practice communications, subject to applicable privacy, security, and contractual requirements.
Text messaging may not be appropriate for communicating sensitive medical information. Patients should use designated secure communication channels when available for confidential clinical matters.
Electronic Communications and Privacy
Visitors should avoid submitting sensitive medical information through general Website contact forms, unsecured email, or other communication channels not specifically designated for confidential healthcare communications.
Patients should use designated secure patient communication systems when available for medical questions, records, and treatment-related information.
Electronic communications may be subject to technical limitations, transmission risks, or delays.
Lumen Aesthetics and Wellness, LLC maintains safeguards appropriate to applicable privacy and security requirements. However, no internet-based communication system can be guaranteed to be completely secure.
Collection, use, and disclosure of personal information are further addressed in the practice’s Privacy Policy and, where applicable, its Notice of Privacy Practices.
Nothing in these Terms and Conditions limits patient privacy rights or the practice’s obligations under applicable healthcare privacy laws.
Intellectual Property
All Website content, including text, graphics, logos, images, forms, designs, and other materials, is the property of Lumen Aesthetics and Wellness, LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may view, download, and print Website content for personal, non-commercial use only, unless otherwise permitted by applicable law.
No content may be copied, reproduced, distributed, modified, republished, or exploited for commercial purposes without prior written permission from Lumen Aesthetics and Wellness, LLC, except as otherwise permitted by law.
Third-Party Websites and Services
This Website may contain links to third-party websites, scheduling systems, telehealth platforms, social media sites, payment processors, pharmacies, or other external services.
Lumen Aesthetics and Wellness, LLC does not control third-party websites or services and is not responsible for their independently managed content, policies, security practices, or availability, except to the extent responsibility is imposed by applicable law.
Use of third-party services may be subject to their respective terms and privacy policies.
Nothing in this section limits the practice’s legal obligations concerning vendors, service providers, or protected patient information.
Disclaimer of Warranties
This Website and its general informational content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, Lumen Aesthetics and Wellness, LLC makes no warranties, express or implied, concerning:
- Continuous availability of the Website
- Freedom from technical errors or interruptions
- Completeness or currency of general Website information
- Compatibility with all devices or software
- Uninterrupted operation of third-party services
Although reasonable efforts may be made to maintain accurate and current information, Website content may not reflect every recent clinical, regulatory, or operational development.
This disclaimer does not limit professional duties, patient rights, or warranties that cannot lawfully be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Lumen Aesthetics and Wellness, LLC and its owners, providers, employees, contractors, and affiliates shall not be liable for damages arising solely from the use of, inability to access, or reliance upon general informational content on this Website, including Website interruptions, technical issues, or third-party service disruptions.
Nothing in these Terms and Conditions is intended to exclude or limit liability for professional negligence, medical malpractice, willful misconduct, violations of applicable law, or any other liability that cannot lawfully be excluded or limited.
These Website Terms and Conditions do not replace or modify separate patient consent forms, treatment agreements, financial agreements, or other legally required disclosures governing healthcare services.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Lumen Aesthetics and Wellness, LLC and its owners, employees, contractors, and affiliates from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Website or material violation of these Terms and Conditions.
This provision does not apply to claims arising from the practice’s own negligence, professional malpractice, unlawful conduct, or other circumstances for which indemnification would be prohibited by applicable law.
Emergency Medical Situations
This Website is not intended for emergency or urgent medical communications.
If you are experiencing a medical emergency, call 911 or proceed to the nearest emergency department immediately.
Do not rely on email, contact forms, text messages, or general Website communications for urgent medical needs.
Patients with non-emergency but time-sensitive medical concerns should contact an appropriate healthcare professional or seek timely medical evaluation.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except where superseded by applicable federal law.
To the extent permitted by applicable law, legal actions arising solely from use of this Website shall be brought in a court of competent jurisdiction located within Pennsylvania.
Nothing in this section is intended to restrict patient rights, mandatory jurisdictional requirements, or legal remedies that cannot lawfully be waived.
Changes to These Terms and Conditions
Lumen Aesthetics and Wellness, LLC reserves the right to modify these Terms and Conditions as necessary to reflect changes in Website operations, services, applicable laws, or practice policies.
Revisions will be posted on this Website with an updated revision date.
Unless otherwise specified, changes become effective upon posting and apply prospectively to Website use.
Continued use of the Website after revised Terms and Conditions are posted constitutes acceptance of those changes to the extent permitted by applicable law.
Changes to these Website Terms and Conditions do not automatically modify existing patient treatment agreements or other separately executed contracts.
Contact Information
Lumen Aesthetics and Wellness, LLC
690 Harleysville Pike, Unit 1 / POB13
Lederach, PA 19450
Phone: (484) 246-5006
Email: officeadmin(at)lumenaw(dot)com
Website: https://lumenaestheticsandwellness.com
Questions regarding these Terms and Conditions may be directed to Lumen Aesthetics and Wellness, LLC using the contact information above.
